Delete your data — SinSin Studios

This page explains how to ask SinSin Studios to delete your account and game data, for any game covered by our Privacy Policy.

How to request deletion

Email privacy@sinsinstudios.uk from an address you can be reached at, and tell us:

Which game you play, as named on its store page.
Your in-game player name or player ID, if the game shows one — Settings usually has it.
That you want your account and game data deleted.

We may ask a follow-up question to confirm the request is really yours before we act on it.

Once we’ve verified your request, we delete:

Your account and internal player ID.
Your game progress and gameplay data, including multiplayer match history.
Your username, in-game profile, and chat history.
Device and usage data tied to your account, where we can still identify it as yours.

We keep a limited amount of data where the law requires it:

Purchase records — the item, amount, and date of past purchases — for as long as UK tax and accounting law requires. These records are kept only for that purpose, not to identify you in-game.
Data already anonymised or aggregated, which can no longer be tied back to you.
Anything we’re required to retain to investigate fraud, abuse, or a security incident already in progress at the time of your request.

We complete verified deletion requests within 30 days.

For everything else about how we handle your data, see the full Privacy Policy.